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Contact HelpfulByte

Questions? We’re here to help.

Whether you have a question about LogoVary, a purchase, billing, installation, or HelpfulByte in general, you can contact us directly by email.

Email HelpfulByte

Use the address below for product support, purchase questions, refund requests, affiliate questions, or general enquiries.

support@helpfulbyte.com

Please include your order reference when your question relates to a purchase.

How we can help

Choose the most relevant route.

Everything comes through the same HelpfulByte support address, but giving us the right context helps us understand your question quickly.

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Product Support

Questions about LogoVary installation, features, usage, project files, exports or troubleshooting.

Visit Support →
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Purchase & Billing

Questions about an order, transaction, payment, duplicate charge, refund request or purchase verification.

Email About a Purchase →
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Affiliate & General Enquiries

Questions about promoting LogoVary, HelpfulByte, product information, or another general business enquiry.

Send an Enquiry →
Before you email

A little detail helps us help you.

For product questions

  • tell us which product you are using;
  • describe what you were trying to do;
  • include the wording of any error message if one appeared; and
  • mention your Windows version when it may be relevant.

For purchase or refund questions

  • include the email address used for the purchase;
  • include the order or transaction reference if available;
  • do not send full payment-card details by email; and
  • tell us clearly what you need us to review.

Looking for LogoVary support?

The HelpfulByte Support page contains the main support route and product guidance for LogoVary customers.

Visit Support → View LogoVary
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